Canada Post strike update:

Due to ongoing industrial action by Canada Post, delivery services across Canada have become unreliable, with potential delays that could range from 10 to 30 days or more. This has also impacted other carriers in Canada, as they, too, now face delays resulting from the increased volumes.

We strongly advise customers who are placing an order for Christmas to consider the delays that may occur that prevent delivery prior to Christmas.

Additionally, there is no immediate solution for orders that have already in transit or have arrived at overseas transit centres or Canada Post warehouses; they will remain on hold until Canada Post resumes delivery after the strike ends.

Sadly, these events are beyond our control and we sincerely apologise for any inconvenience this may cause, and appreciate your understanding.

UPDATE FROM CANADA POST : DEC 16, 2024

Read More at Canada Post

Resuming operations: Important information for customers

Canada Post will restart operations on Tuesday, December 17 and begin the process of safely ramping up and stabilizing operations across the country. With our large, integrated network of processing plants, depots and post offices, stabilizing operations will take time and we ask for your patience as we do this safely.

We will start by working through the mail and parcels trapped in the system since the strike began on November 15. 

New commercial volumes will not be accepted into the network until Thursday, December 19. 

This means we will not pick up or accept mail or parcels at our plants or depots for the first 48 hours. These first two days will give us the time we need to safely reopen facilities, restart machines and vehicles that have been idle for weeks, and begin working through the volumes in our network.

As new volumes are accepted, mail and parcels will be secured and delivered on a first-in, first-out basis. 

Customers should expect delivery delays through the remainder of 2024 and into January 2025.

What this means for customers

To help customers better plan and prepare, here is some information on what they can expect in the days ahead:

Parcels

  • Customers should expect delays and restrictions as we stabilize our operations, including for pickups, drop-offs and delivery.
  • Scheduled pickups will start on December 19, but it will take several days to process items. We will make a best effort to collect all items at the time of the pickup; if that is not possible due to volumes or equipment availability, we will return to pick up the remaining items either the same day or next day.
  • On-demand pickups will not be available until Monday, December 23.

 International mail and parcels

  • Canada Post will work to process a significant accumulation of international mail and parcels currently queued up to enter the postal system.
  • Customers should expect delays into 2025.
  • The postal system will start accepting new international mail on Monday, December 23.